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1. Bookmarks: 49 The #1 Challenge for CHAMBERS in the 21st century The traditional service economy is changing into an experience economy around the world. People don't want to just receive good service, they are looking to experience it. It's hard at first to understand the difference between receiving and experiencing good service, but if you think in terms of some engaging service you currently enjoy and the difference between that and buying self-service gas for your car, you will have your first clue.

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LinkedIn Recommendation: Catalina Mondello - Computer Systems Analyst at Widget Marketing - I just attended one of Teo's free eWorkshops last week and decided to hire him for my project on the spot. He had my site up and running in less than a week and pointed me to the videos on eWorkshopCourses.com to help me through the social media stuff myself. I am looking forward to doing more work with him. He's a powerhouse! - March 17, 2012, Catalina was Teo's client

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